Aheeva Agent Application (2019)

The Aheeva Agent Application is a cloud-based customer support platform that enables multi-channel client care by connecting support agents to their clients by establishing communication channels on phone calls, emails, social media, and SMS.

The agent application is a built as distributed micro-services applications that connect agents to client phone calls or other communication channels via HTTP, Socket, UDP.

Agency: Aheeva
Tech: Angular, NodeJS, Socket.io, ExpressJS